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Privacy Policy – Royal Legacy Circus

Effective Date: January 1 2025

Introduction

Royal Legacy Circus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website (https://www.theroyallegacycircus.com/) or purchase tickets for our events.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit our website or make a purchase, we collect certain information to improve our services and provide a seamless experience. The types of information we collect include:

1. Device Information

We automatically collect certain data about your device, including:

  • IP address

  • Browser type and version

  • Time zone and location

  • Referring/exit pages

  • Cookies and tracking pixels

This helps us optimize website performance, monitor security, and enhance user experience.

2. Order Information

When you purchase tickets, we collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by our third-party ticketing provider, Big Top Tickets)

This information is necessary to process your order, send confirmations, and provide customer support.

How We Use Your Personal Information

We use your information to:

  • Process transactions and send order confirmations

  • Improve website functionality and customer experience

  • Prevent fraudulent transactions and ensure security

  • Send promotional offers and event updates (if you opt-in)

  • Analyze website traffic and marketing effectiveness

Third-Party Services & Ticket Sales

Royal Legacy Circus partners with Big Top Tickets, our exclusive ticketing provider. By purchasing tickets, you agree to Big Top Tickets’ privacy policy and terms. We do not control how Big Top Tickets manages your data, and we encourage you to review their policies.

Additionally, we may use Google Analytics and Facebook Pixel to track visitor behavior and improve our marketing efforts. You can learn more about these services here:

Sharing Your Personal Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Service providers who assist with payment processing, analytics, and security

  • Law enforcement or regulatory agencies, if required by law

  • Marketing platforms for personalized advertising (you can opt out at any time)

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can disable cookies through your browser settings, but this may affect site functionality.

For more information on cookies and how to manage them, visit: http://www.allaboutcookies.org.

Opting Out of Targeted Advertising

You can opt out of targeted ads by adjusting your settings on these platforms:

Data Retention

We retain your order information for record-keeping and customer service purposes unless you request its deletion. Some data may be stored longer if required by legal or security obligations.

Do Not Track Signals

Our website does not alter its data collection practices in response to "Do Not Track" signals from browsers.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or security updates. The latest version will always be available on our website.

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